1. Information We Collect
When you visit or make a purchase from our site, we may collect the following types of personal information:
- Contact Information: name, email address, phone number, and shipping/billing address.
- Order Information: items purchased, payment details (processed securely), and transaction history.
- Technical Information: browser type, device type, IP address, time zone, and usage patterns collected via cookies and analytics tools.
2. How We Use Your Information
We may use your personal data to:
- Process your orders and deliver products.
- Provide customer support and respond to inquiries.
- Communicate promotions, updates, or marketing (with your consent).
- Improve our website, services, and user experience.
- Prevent fraud and ensure site security.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
- Trusted service providers (such as payment processors, delivery couriers, or IT service partners).
- Legal authorities, if required to comply with applicable laws or legal proceedings.
- Third-party analytics tools (e.g., Google Analytics) for performance insights.
All third parties are contractually obligated to protect your information.
4. Cookies and Tracking
We use cookies and similar tracking technologies to improve site performance and personalize your experience. You can manage cookie preferences in your browser settings.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications.
- Request data portability or restrict processing (where applicable).
To make a request, please contact us at services@botsmartinnovations.com.
6. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
BOTSMART INNOVATIONS BLUE LLC
1718 Derby Rd, Appalachia, VA 24216
📧 Email: services@botsmartinnovations.com
📞 Phone: 434-217-0890